Learn about Memorial Coin
If you don't see your question here, call or email us! We'd love to help.
Most common questions
Can I set up a Memorial for myself while I'm still living?
Absolutely. Whoever finishes setup becomes the owner, and that can be you. The death date is optional, so leave it blank for now. You or an owner you trust can add it later.
It's your page to build. Write your story, add photos, videos and recordings, and invite family as co-owners so someone can keep caring for it.
Can I keep the page hidden until later?
Not the whole page. Anyone who scans the coin or has the link can see the profile and any public tributes.
You still decide what shows. Turn on "Restrict Tributes to Owners Only" so only owners can add tributes until you're ready, and mark any tribute private so only people you approve can see it.
We're a couple. Do we need two coins, or can we share one?
One coin can honor you both. During setup, turn on "This is a shared memorial (for two people)" and enter both names. Each of you gets your own dates, and the page shows both names with a photo of the two of you. You can also turn this on later in Edit Memorial.
If you'd each like your own page, use two coins, one for each Memorial.
Can two coins open the same page?
Yes, and you can link as many as you like yourself. Lots of families put one on the headstone and another on an urn or a keepsake at home.
Sign in to the account that owns the Memorial, then scan a coin that hasn't been set up yet. Setup will offer to link it. From then on, every linked coin opens the same page. A coin that already has its own Memorial can't be linked this way.
How do I set it up?
Point your phone's camera at the QR code on the coin and tap the link that pops up. Create a free account or sign in, then tell us who the Memorial is for, add dates if you have them (they're optional, and you can write them however you like), and add a photo. That's it!
Anything from setup can be changed later by an owner.
My provider sent me an email before the coin arrived. What do I do?
Good news: you can get started now. Some providers send an access link so you can build the Memorial while the stone is still being made. Open the link, set up the page and start sharing. When the coin is installed, its first scan connects it to the page you already started.
Is there a monthly fee or subscription?
Nope. There's no subscription and nothing to renew. Accounts are free, and so are adding tributes, checking in and following.
Do I need an app?
No app needed. Everything works in the web browser on any phone, tablet or computer, and your phone's camera reads the QR code.
Adding memories
Who can add tributes?
Anyone with a free Audiobiography account, from anywhere in the world. Nobody needs to be at the stone. If owners turn on "Restrict Tributes to Owners Only", only owners can add tributes, and everyone else can still view the page and check in.
Do owners approve tributes before they appear?
No. Tributes show up as soon as they're posted. Owners can edit, delete or make any tribute private at any time, and anyone who posted a tribute can edit or delete their own.
What can a tribute include?
Any mix of photos, video, writing and audio. Add as many photos as you like, upload videos up to 200 MB or paste a YouTube or Vimeo link, and write as much or as little as you'd like.
For audio, record right on the page (up to 15 minutes per recording, as many recordings as you want) or upload an audio file. Not finished? Save a draft and come back to it.
What goes on the profile?
Owners can add the name, dates, a profile photo, an obituary, and links to Facebook, FamilySearch, an Audiobiography storybook or any other website.
Can I change the order of tributes?
Yes. Owners can drag tributes into any order and pin favorites to the top.
Privacy and control
Who are owners, and can there be more than one?
Owners look after the page. They edit the profile and obituary, manage tributes and approve private access. Invite co-owners by email from Memorial Access. Once they sign in with that email, they're owners with the same rights as you.
How do private tributes work?
Owners can make any tribute private. Visitors see that private content is there and can ask for access. Owners approve or deny each request, and can take access away later.
Can I download everything?
Yes, and we hope you do! Owners can download the whole Memorial, including photos, videos, writing and recordings, from Memorial Access any time. That way your family always has its own copy.
Visiting and staying connected
What is a check-in?
A quick way to say "I was thinking of you." Anyone can check in, no account needed. If you're signed in, your name shows. Otherwise it shows as Anonymous. Owners get an email each time someone checks in.
Can I follow a Memorial?
Yes. Sign in and tap follow. Followers, owners and anyone who has added a tribute get an email when a new tribute is posted. You can turn these emails off in your account.
How do I share it?
Tap Share on the Memorial to copy the link, download the QR code, or send it by text, email or social media. Nobody needs to visit the coin to see the page. Owners can also pick a short, easy-to-remember link one time.
The coin itself
What if the coin is lost, damaged or stolen?
We replace it for free. Every Memorial Coin has a lifetime warranty. Your Memorial lives online, not on the coin, so the new coin opens the same page and nothing is lost.
How big is the coin, and what is it made of?
It's 2 inches round and 1/8 inch thick, made of zinc alloy, with the QR code on the front.
What if Audiobiography goes away?
Your Memorial stays online. Hosting is prepaid, so memorials stay hosted. Owners can download everything at any time, and memorials can be redirected to any website, so a coin always has somewhere to go.
Where does it go, and who installs it?
Almost anywhere: headstones, bronze plaques, mausoleums and columbariums. It can sit on the surface or be inlaid. Your local provider can install it, or you can attach it yourself with the outdoor adhesive on the back.
How do I get help?
Call (801) 477-7420 or email support@audiobiography.com. We're happy to help with setup, linking coins, storybooks or anything else.
Audiobiography storybooks
What is an Audiobiography?
A self-paced interview that captures a loved one's life story in their own voice. It becomes a printed hardback book, with a QR code beside each story that plays the recording.
Do storybooks need an app or a subscription?
No. The recordings play in a web browser, and there's no monthly subscription.